Creating a new file note for an existing Activity

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Creating a new file note for an existing Activity

 

You can create a new file note from either the 'Service History' or 'All File Notes' tab of the Manage Clients screen. Select an existing activity from the list of activities, then select the File note's tab and click on the New File Note hyperlink.

 

 

New File Note hyperlink service history tab

 

 

The New File Note window will open.

 

 

File note from service details tab

 

 

If you add a file note via the All File Notes tab, you will need to tell Ivo which activity the file note belongs to. This is done in the bottom half of the file note window.

 

 

 

New File Note window_all file notes tab

 

You can attach electronic files to the file note in the 'Attachments' tab.

 

 

File note attachment

 

Attached files are shown on the "Attachments" tab:

 

 

File note attached pdf